KYC Policy at Shazam Casino

Our Know Your Customer (KYC) policy outlines the measures we take to verify the identity of our users, prevent fraud, and adhere to legal and regulatory requirements. This policy also explains how your personal information is collected, used, and protected during the KYC process.

Introduction to KYC

KYC is a critical aspect of responsible online gaming. The purpose of this policy is to establish a framework for verifying the identity of our users, ensuring compliance with relevant laws and regulations, and preventing fraudulent activities. KYC procedures are essential for maintaining the integrity of our platform and ensuring the safety and security of our players.

Data Collection

As part of our KYC process, we collect various types of data, including:

  • Personal Information: Information such as your name, date of birth, and contact details is collected to establish and confirm your identity.
  • Financial Information: To verify your identity and to comply with legal and regulatory requirements, we may collect financial information related to your payment methods.
  • Identification Documents: We may request government-issued identification documents such as passports, driver’s licenses, or national ID cards to confirm your identity.
  • Proof of Address: To comply with regulations, we may request documents such as utility bills or bank statements as proof of your residential address.

Legal Basis for KYC

Our KYC procedures are conducted based on legal and regulatory obligations, including anti-money laundering (AML) and countering the financing of terrorism (CFT) requirements. The legal basis for processing your data for KYC purposes is to comply with these obligations.

KYC Process

Our KYC process involves the following steps:

  • User Registration: During the registration process, we collect personal information to create your account.
  • Initial Verification: We conduct initial checks to verify the accuracy of the information provided during registration.
  • Document Verification: To confirm your identity, we may request identification documents and proof of address. This information is securely stored and used solely for KYC purposes.
  • Ongoing Monitoring: We continuously monitor user activity for any suspicious behavior or transactions.
  • Enhanced Due Diligence: In certain cases, we may perform enhanced due diligence to assess the risk associated with a specific user or transaction.
  • Regular Updates: We periodically review and update user profiles to ensure that the information remains accurate and up to date.

Data Protection and Security

We prioritize the protection of your data and employ robust security measures to prevent unauthorized access, disclosure, alteration, or destruction. Our security measures are designed to maintain the confidentiality and integrity of your data.

Retention of KYC Data

We retain your KYC data for as long as necessary to meet our legal and regulatory obligations. Once the retention period expires, we will securely delete or destroy your data in accordance with our data retention policy.

Reporting Obligations

In the event of any suspicious transactions, fraud, or other illegal activities, we are obligated to report such incidents to the relevant authorities in compliance with legal and regulatory requirements.

Access to KYC Data

Access to your KYC data is limited to authorized personnel who require it for KYC purposes. We ensure that all employees and agents handling your data are well-informed about data protection and privacy regulations.

Changes to this KYC Policy

We may update this KYC Policy to reflect changes in our KYC procedures, legal requirements, or operational needs. You will be notified of any changes by posting the updated policy on this page.

Contact Us

If you have any questions or concerns regarding our KYC Policy or your personal data, please contact us at [email protected].

We appreciate your cooperation and understanding as we implement KYC measures to maintain a secure and responsible gaming environment at Thank you for choosing us as your trusted gaming destination.